Spring Creek Model Trains On-Line Shopping Service - How does it work?

   This site is designed for you to order directly.  Every item is available for on-line ordering.  Some items are in stock for immediate shipment and many are not.  When we receive your order, we will determine what we can ship and what has to go on backorder.  We will reply to you within 24 hours after we receive your order (weekends excluded) via email detailing the cost including any applicable discount and shipping charges.  Other methods of ordering (phone, fax, mail) are still available but you will get the quickest response through this on-line ordering system.

   Here is how it works, it's very simple:

   1) Browse our web site.  All items should have an "Add to Cart" tag  .  Simply click on this tag and the system will add one of that item to your personal shopping cart.  The system will show the item number, description, unit cost and total cost based on our price.  You can increase, decrease or remove each item from the cart.  You can return to the page you left by clicking "Continue Shopping".

   2) Your cart will remain there for you as long as you continue to shop or until you checkout.  You can return to it either by ordering another item or by clicking on the "View Your Shopping Cart"  tag anywhere you see it on the bottom of every page.  Again, you can increase, decrease or remove any item in your cart.

   3) When you are finished adding to your personal shopping cart, choose "Go to Checkout Now"  .  You will be asked how you wish to pay.   At that point, you will enter a secure section (if your browser supports SSL) where you will provide the information on your payment option choice and shipping information.  Please fill in all the applicable fields including email address and telephone number in case we have a question.  Credit card orders cannot be processed without complete information.  You can also enter any special instructions here.  When you have completed the information, click on "Submit Secure Order" on the bottom of this page.  Shipping charge is shown for delivery in the Continental US.  All foreign shipments are at actual cost.  The system will then transmit your order to us via email stripping off your credit card information.  We screen diligently for credit card fraud.  We can access this data through a secure connection if we need it.

   4) When we receive your order, we will immediately determine what can be shipped and when.  We will then send this information to your email address including the amount which will be charged to your credit card (where applicable) or the amount you must send to complete the processing of the order.

Don't know what to get for the Holidays?   How about an Spring Creek Gift Certificate?  You may purchase them on the 'Products' page of this site.